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Q:What is your cancellation procedure?
If you would like to cancel your Churchill policy please call us on 0845 603 3551.
Please return your certificate of insurance to:
Churchill Court,
Westmoreland Road,
Bromley, Kent BR1 1DP
You may also suspend your policy for a period of time if you meet certain criteria. For example, if your vehicle has been written off following an accident and you have not yet purchased a new vehicle. Just call us on 0845 603 3551. You’ll need to continue your monthly payments if you pay by instalments.
If you are cancelling due to a change in circumstances, you can amend or change your policy by calling us.
When you buy your policy:
If you cancel before your policy is due to start, we will return any premium paid in full.
If you’re cancelling your policy within 14 days of the policy starting or within 14 days of receiving your documents (whichever occurs later) we’ll return any premium paid less:
- An administration fee, providing you have not made a claim.
If you cancel after those 14 days have passed, we will return any premium less:
- A charge for the number of days for which cover has been given; and
- An administration fee, providing you’ve not made a claim.
When you renew your policy:
If you’re cancelling your policy within 14 days of the policy starting we’ll return any premium paid, providing you have not made a claim.
If you’re cancelling after 14 days of renewal, providing you’ve not made a claim, we’ll return any premium paid less:
- A charge for the number of days for which cover has been given; and
- An administration fee
This fee is to off set the administrative costs of providing the policy. Full details of any applicable charges or fees will be discussed with you when you call us.
We will not refund any premium if you have made a claim or if one has been made against you during the period of cover.
Please return the certificate of motor insurance to our address above.
You are unable to cancel your policy if there are any on-going claims against it.
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