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Q:What should I do if my home is damaged by Flooding?
Some of the things you can do include:
• Get in touch with Churchill as soon as possible - call our claims line on 0845 603 3590
• Please contact us to arrange emergency repairs that need to be carried out to stop the damage getting worse. We can also help with getting your property dried out.
• Take photographs of all parts of your home damaged as a result of storms or floods. It may help with the settlement of claims.
• Leave windows, doors and cupboard doors open to aid drying out.
• Dry out carpets and soft furnishings but don't lift carpets unless absolutely necessary as they may shrink.
• If the power fails, keep freezer doors closed to slow down defrosting.
Don't be tempted to:
• Throw everything out automatically as sometimes we need to see the extent of the damage to help us assess the claim. If necessary, move and store damaged items outside and, in really extreme cases, take photographs if possible before disposing of damaged items.
• Use your electricity or gas supplies until they've been checked out thoroughly by a qualified engineer. Your insurance policy covers the cost of having them tested and once they are working, the drying out process and other repair work can safely commence.
• Accept quotations from ‘cowboy' tradesmen who often turn up at such times. Churchill will be able to advise you on reputable firms who can undertake repairs and building work.
• Start re-decorating straight away - the expense and effort can easily go to waste. It can be several weeks - even several months in some cases - before the structure dries out adequately. Dehumidifiers will help to speed up the process and moisture meter readings will indicate when the plaster and woodwork are thoroughly dry.