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Q:Will I get a refund if I cancel my home insurance?
When you buy your policy
If you cancel your policy before it is due to start we will return any premium you have paid in full.
If you cancel your policy within 14 days of the day it is due to start or of the day on which you receive your documents (whichever is later) we will return any premium you have paid less an administration fee of up to £26.50 (inclusive of Insurance Premium Tax where applicable), providing you have not made any claims during that time.
If you cancel your policy after that 14/21 day period we will return any unused premium less an administration fee of up to £26.50 (inclusive of Insurance Premium Tax where applicable), providing you have not made a claim during the current period of insurance.
When you renew your policy If you cancel your policy within 14 days of receiving your documents, or of the start date of the policy (whichever occurs later), we will refund the premium you have paid in full, providing that you have not made any claims during that time.
If you cancel your policy after that time we will refund any premium paid for the remaining period of insurance less an administration fee of up to £26.50 (including Insurance Premium Tax where applicable), providing that you have not made any claim during the current period of insurance.
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