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Q:Am I covered for cancellation before my trip?
Yes you're covered for up to £5,000 per person but there are some exclusions. Below are some examples, however, full details of cover can be found in our policy wording.
What's covered:
We'll pay for unused travel and accommodation costs that you cannot get back from any other source if it is necessary to cancel your trip if:
You / a close relative / the person you had planned to stay with becomes ill or injured or dies.
You're called for jury service or a witness in court.
You or anyone you had planned to stay with or travel with are in quarantine (for example, due to an outbreak of foot-and-mouth disease)
You or anyone you are travelling with are a member of the British armed forces, police, fire, nursing or ambulance services and authorised leave is cancelled due to an unexpected emergency.
You or anyone you are travelling with are not able to travel or are instructed to stay at home by the police (or other recognised emergency services) due to serious damage to your home or place of business in the UK caused by fire, aircraft, explosion, storm, flood, subsidence, vandalism or theft.
What's not covered:
Any claim resulting from you changing your mind about travelling or continuing with your trip.
Any claim arising from a change in travel advice from the Foreign & Commonwealth Office (FCO).
Any claim related directly or indirectly to a Pre-Existing Medical Condition unless disclosed to and accepted by us in writing.
Any claim resulting from your passport being stolen, unless you report the matter to the nearest police authority within 24 hours of discovering the theft, and you get a police report in writing.
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